The Woodman · Legal

Terms of Service

Last updated: 21 September 2026

These Terms of Service govern your use of The Woodman website, customer portal and table-ordering service. By using our services, you agree to be bound by these terms.

1. Acceptance of terms

By accessing or using our website, registering an account, placing an order or making a booking, you accept these Terms in full. If you do not agree, please do not use our services.

2. Your account

You must provide accurate and complete information when registering and keep your login credentials secure. You are responsible for all activity under your account and must notify us immediately of any unauthorised use.

Accounts are personal and may not be transferred without our consent.

3. Orders and payment

When you place an order via our table-ordering service, you commit to purchase the items selected at the prices shown. Orders are subject to availability and we reserve the right to decline or cancel an order.

Payment is taken at the table unless online payment is enabled, in which case payment is taken at checkout. Prices include applicable taxes where required by law.

4. Bookings

Table bookings are subject to availability. Booking slots typically run for 90 minutes. We may require a deposit for large parties; where this applies it will be communicated at the time of booking.

If you need to cancel or amend a booking, please contact us as early as possible.

5. Loyalty programme

Loyalty points are awarded on qualifying orders at the rate set by us from time to time. Points have no cash value, are non-transferable and may expire or be revoked if an account is misused. We may modify or end the loyalty programme at our discretion.

6. Acceptable use

You agree not to:

  • Use our services for any unlawful, fraudulent or abusive purpose.
  • Submit false or misleading order or booking information.
  • Attempt to access accounts, data or systems you are not authorised to access.
  • Interfere with or disrupt the service or servers.
  • Reproduce, copy or resell any part of our content without permission.

7. Intellectual property

All content on this website — including text, logos, images, menus and branding — is owned by or licensed to The Woodman and protected by intellectual property laws. You may view and print content for personal, non-commercial use only.

8. Availability of the service

We aim to keep our website available but do not guarantee uninterrupted access. We may suspend or restrict access for maintenance, updates or legal reasons, and accept no liability for periods of unavailability.

9. Limitation of liability

To the extent permitted by law, we are not liable for indirect or consequential loss arising from your use of our services. Our total liability for any claim is limited to the value of the order or booking giving rise to it.

Nothing in these terms limits liability for death or personal injury caused by our negligence, or for any other liability that cannot be limited by law.

10. Amendments

We may revise these Terms at any time. We will indicate changes by updating the “last updated” date. Continued use of our services after changes constitutes acceptance of the revised Terms.

11. Governing law

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

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